Job Title: L2 Network Engineer (LAN/WAN/SD-WAN)
Location: Chennai / Bengaluru (work from office)
Experience Level: 4+ years
Shift : Rotational or as per project
Job Summary:
We are seeking a proactive and detail-oriented L2 Network Engineer to support and maintain our enterprise network infrastructure. The ideal candidate will have hands-on experience with LAN, WAN, and SD-WAN technologies, and will be responsible for maintaining network availability, performance, and security across multiple sites.
Key Responsibilities:
- Perform day-to-day L2 support for network-related issues, including troubleshooting and resolution for LAN, WAN, and SD-WAN infrastructure.
- Configure and support routers, switches, firewalls, and SD-WAN edge devices.
- Monitor network performance and availability using tools like SolarWinds, PRTG, or similar.
- Escalate complex issues to L3/network architects while providing detailed diagnostic information.
- Coordinate with ISPs and vendors for WAN link issues, provisioning, and upgrades.
- Assist with the implementation and support of SD-WAN solutions (e.g., Cisco Viptela, Fortinet, Versa, or others).
- Document network changes, configurations, and troubleshooting steps following ITIL best practices.
- Participate in network maintenance windows and on-call rotations as required.
- Maintain and update network topology diagrams and asset inventory.
- Support branch office and remote site connectivity, including VPN and SD-WAN configurations.
Required Skills & Qualifications:
- 4+ years of experience in network engineering or administration.
- Solid understanding of Layer 2 and Layer 3 networking concepts.
- Hands-on experience with routers, switches (Cisco, HP, Juniper, etc.).
- Familiarity with WAN technologies (MPLS, Internet VPN, DIA, etc.).
- Exposure to SD-WAN platforms (e.g., Cisco Viptela, Fortinet, Aruba, Silver Peak, or Versa).
- Understanding of network security principles and basic firewall configurations.
- Experience with network monitoring tools and ticketing systems.
- Strong troubleshooting and analytical skills.